Do Not Sell My Personal Information

Audio46 wholeheartedly embraces customer privacy.

At Audio46, we do not mishandle or sell your personal information.

Should you have any questions or you want to opt-out of our marketing channels, please email us at support@audio46.com.

CALIFORNIA CONSUMER PRIVACY ACT

The California Consumer Privacy Act (CCPA), enacted in 2018, creates new consumer rights relating to the access to, deletion of, and sharing of personal information that is collected by businesses.

Under the California Consumer Privacy Act (CCPA), California residents have the following data rights:

The right to know about the personal information a business collects about them and how it is used and shared;
The right to delete personal information collected from them (with some exceptions);
The right to opt-out of the sale or sharing of their personal information; and
The right to non-discrimination for exercising their CCPA rights.

In November of 2020, California voters approved Proposition 24, the CPRA, which amended the CCPA and added new additional privacy protections that began on January 1, 2023. As of January 1, 2023, consumers have new rights in addition to those above, such as:

The right to correct inaccurate personal information that a business has about them; and
The right to limit the use and disclosure of sensitive personal information collected about them.

CPRA amends the CCPA; it does not create a separate, new law.

VIRGINIA CONSUMER PRIVACY ACT

The Virginia Consumer Data Protection Act (VCDPA) also provides consumers with certain rights related to their personal data. Under the Act, these rights include:

The right to know, access and confirm personal data.
The right to delete personal data.
The right to correct inaccuracies in personal data.
The right to data portability (i.e., easy, portable access to all pieces of personal data held by a company).
The right to opt out of the processing of personal data for targeted advertising purposes.
The right to opt out of the sale of personal data.
The right to opt out of profiling based upon personal data.
The right to not be discriminated against for exercising any of the foregoing rights.

How We Collect Your Personal Information

We accept and store any information that you submit on Audio46.com or by any other means, including when you directly provide information to us and when we automatically collect information about you through your use of the Services. In some instances, you may be able to choose what information to provide, but sometimes we require certain information from you to use certain features of the Services.

At the time of collection, we will clearly identify the information being collected and the purposes for which it will be used. For example, to create an account you provide data including your name, email address and/or mobile number, and a password. It is always your choice whether or not to provide Personal Information. Your choice not to provide certain other Personal Information may mean that you will not be able to use certain features of the Services.

Information That You Provide Us

We may collect personal information you provide directly to us, including when you or someone on your behalf, provides information to us to:

Purchase goods or services from us;
Register or maintain an account with us;
Subscribe to our newsletter;
Request a publication;
Register the products you purchase from us or make warranty claims for those products;
Post comments to our online communities;
Apply for employment with us;
Obtain technical support;
Participate in a survey, marketing promotion, sweepstakes or contest;
Connect with us via social media;
Through business partners, resellers and suppliers;
Our mail, email, text, phone, mail, and fax communications with you.

Information We Collect Automatically

In addition to information you provide to us, Audio46 and our vendors, consultants (collectively “Service Providers”), as well as other third parties may collect information automatically about our Services and how you use them. Examples of the types of personal information that may be collected automatically when using the Services include:

IP address
Browser type and language, operating system, access time, duration of visit, and referring website address
The pages you view within our Sites and other actions you take while visiting us
The pages you view immediately before and after you access our Services
Information related to whether you’ve opened an email or clicked on a link contained in an email
Information from a referring source (an advertising site, a blog, a social media site, etc.)
Information from surveys and promotions
Information from content you post or share publicly on discussion forums or other social media pages (including the content you post, your name, and a link to your profile) may be shared across our Services and in other public or private areas of the Internet

Cookies and Tracking Technologies:

We and our Service Providers may use cookies or other tracking technologies to collect and store information about interactions with the Services to our North American website visitors, including information about your browsing and purchasing behavior. Cookies are small files that a website or its service provider transfers to a computer’s hard drive through a web browser that enable the site’s or service provider’s systems to recognize the user’s browser and capture and remember certain information. In general, we and our third-party providers use cookies and other tracking technologies (such as web beacons, tracking pixels, and HTTP referrers) to optimize the functionality of the Services, to help us understand how the Services are used, and to provide users with interest-based content or advertising based on their browsing activities.

If you would like to opt-out of cookies, visit www.aboutcookies.org or www.allaboutcookies.org for further information. These sites also provide details on how to set your browser not to accept cookies and how to remove cookies from your browser. In a few cases, some of the features of our Services may not function if you remove or delete Cookies.

Third Party Pixels and Cookies

When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

Google Analytics

Our Services use Google Analytics to help us analyze user activity. Google Analytics uses cookies to generate information about your use of the Services, including your IP address, for the purpose of evaluating use of the Services, compiling reports on website activity, and providing other information related to user activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process information on Google’s behalf. Google will not associate your IP address with other data held by Google. Data collected by Google is subject to its privacy policy. If you want to know more about how data is collected, used and shared by Google, please review the Google Privacy Policy.

You may prevent Google Analytics from collecting your information by disabling cookies on your browser as noted above or you may opt-out of Google’s use of cookies by visiting the Google Analytics Opt-out Page Google Analytics Opt-out Page.

Google AdWords

Google AdWords is a remarketing service provided by Google Inc. The Companies use Google AdWords to deliver and track online ads. AdWords’ tools, such as cookies, enable us to display ads on sites across the Internet based upon your visits to our websites. You can personalize the ads you receive, opt-out of ads from other advertising networks or opt-out of ads from Google by visiting the Google Ads Settings page at: http://www.google.com/settings/ads. For more information on Google’s privacy practices, please visit Google’s Privacy Policy Privacy at https://policies.google.com/privacy?hl=en-US

Right to Delete

We take great care to protect your privacy but we understand if you'd like us to delete your personal information. California residents have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

You (or your authorized representative) can exercise your right to delete by contacting us at: Email: support@audio46.com

How We Use Your Personal Information

We use data to provide you with the best experience possible and to build better services.

We use the information we collect from all our services for the following purposes:

Provide our services

We use collected information for the purpose of administering our business activities such as completing and tracking orders, customer service, communicating with customers, administering giveaways and other promotions, customizing the shopping experience, troubleshooting, and other business uses.

Maintain & improve our services

We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services — for example, improving the website design and functionality or understanding which search terms are most frequently misspelled helps us improve spell-check features used across our services. We may use the address information you provide to simplify address entry and to ensure that the address is formatted in the best possible way for our shipping partners. You can find Google's Privacy Policy here. From time to time, we may send you promotional messages by mail or email. You will always have the option to opt out of such communications.

We do not intentionally share your information with third parties except as required by law or to facilitate business operations (such as shipping partners and payment processors).

Develop new services

We use the information we collect in existing services to help us develop new ones. For example, understanding what you like about our blog and the topics you’re interested in, helps us plan our workshop calendar.

Provide personalized services, including content and ads

We use the information we collect to customize our services for you, including providing recommendations, personalized content, and customized search results. Depending on your settings, we may also show you personalized ads based on your interests. For example, if we know you like a certain brand, we may serve you an ad for an upcoming live workshop where that brand will be featured. Or, if you’re shopping for outdoor speakers, we may send you an email for a new outdoor speaker sale that just launched.

Measure performance

We use data for analytics and measurement to understand how our services are used. For example, we analyze data about your visits to our website to do things like optimize certain features like filters or search on a mobile device. We use a variety of tools to do this, including Google Analytics.

Communicate with you

We use information we collect, like your email address, to interact with you directly. For example, we may send you a notification that your order has been shipped. Or we may let you know about upcoming changes or improvements to our services or catalog. And if you contact Audio 46, we’ll keep a record of your inquiry in order to better help you in future conversations.

Protect Audio 46 and our users

We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm Audio 46 or our users.

The type of personal information or data and the purpose for which we may use this data may include:

Name and Contact Information (including your title, email address, postal address, phone number, etc.)

To fulfill orders and deliver your purchases
To schedule and provide in-home service and maintenance
To process returns
To send you order updates through email and text messages
To send you information on products and articles with your permission
To detect and prevent fraud against you and/or Audio46
To show you relevant ads while you are browsing the web or using social media
To contact you in order to obtain information about your product preferences and how Audio46 can improve their businesses

Date of Birth

To detect and prevent fraud against you and/or Audio 46
To send you special birthday-only offers

Payment Information (including credit and debit card information)

To fulfill orders and provide refunds
To detect and prevent fraud against you and/or Audio 46

Order History and Saved Items

To provide you with appropriate products, recommendations, and updates
To help you find relevant products more quickly
To provide customer service and support
To process returns

Online Chat Information

To provide you with appropriate products, recommendations, and updates
To help you find relevant products more quickly
To provide customer service and support

Contact History

To provide customer service and support
To provide training to our staff

Device and Usage Information (such as geolocation data, IP addresses, unique identifiers, online monikers, and log files)

To make it easier for you to log into our website
To provide you with appropriate products, recommendations, and updates
To help you find relevant products more quickly
To show you relevant ads while you are browsing the web or using social media
To improve our website, set default options, and provide you with a better shopping experience
To protect the security of our website
To detect and prevent fraud against you and/or Audio 46

Communications You Send Us By Mail, Email, Text, or Phone.

To provide you with appropriate products, recommendations, and updates
To learn how the Companies can improve their businesses
To provide customer service and support
To process returns
To provide training to our staff

Responses to Surveys, Competitions, Promotions, and Sweepstakes

To learn how Audio46 can improve
To provide you with opportunities to win awesome gear!

Event Registrations

To communicate with you about our events
To send you information on products and articles with your permission
To show you relevant ads while you are browsing the web or using social media
To contact you in order to obtain information about your product preferences and how Audio46 can improve future events

Technical Support Information

To assist you with your request for tech support
To improve our Services and better handle future support requests from you or other users

Social Media Login Information

To register you for an account with us
To make it easier for you to log into our website
To help you connect and share content with your friends and followers
To provide you with appropriate products, recommendations, and updates
To help you find relevant products more quickly
To send you information on products and articles with your permission

Cookies, Web Beacons, HTTP Referrers, and Other Tracking Technologies

To make it easier for you to log into our website
To provide you with appropriate products, recommendations, and updates
To help you find relevant products more quickly
To show you relevant ads while you are browsing the web or using social media
To improve our website, set default options, and provide you with a better shopping experience
To protect the security of our website
To detect and prevent fraud against you and/or Audio46

Telephone Recordings

To improve the quality of our customer service
For training purposes

Website Analytics Information

To provide you with appropriate products, recommendations, and updates
To help you find relevant products more quickly
To show you relevant ads while you are browsing the web or using social media
To improve our website, set default options, and provide you with a better shopping experience
To protect the security of our website
To detect and prevent fraud against you and/or Audio46

Publicly Available Information

Any purpose

We use different technologies to process your information for these purposes. We use the information you provide to us and we use automated systems. We may combine the information we collect among our services and across your devices for the purposes described above. We’ll ask for your consent before using your information for a purpose that isn’t covered in this Privacy Policy.

How We Share Your Personal Information

The following describes our policies with respect to the sharing of your personal information with others.

When we share your personal information, we require that our contractors, business partners, and Service Providers use the information only in accordance with the terms of this Privacy Policy. Audio46 shall ensure that any third party to which we disclose personal information provides the same level of privacy protection as is required by the Privacy Shield Principles and agrees in writing to provide an adequate level of privacy protection.

We can share data in the following limited circumstances, with appropriate permissions and safeguards that focus on your privacy:

Within our company to provide you with our Services.
With our Service Providers in connection with their delivery of services to Audio46. Our Service Providers are prohibited from using your Personal Information for any purpose other than the delivery of services to us. However, we may permit our Service Providers to use aggregated or de-identified information that does not personally identify you or any other user of the Services.
Aggregated or de-identified information - This is information that cannot be tied back to an individual for the purpose of aggregate statistics.
As necessary to comply with any Legal Requests - We may disclose information in response to a subpoena, court order, or other governmental request. Data subjects will be notified if their personal information is disclosed as a part of a legal request, to the extent legally permitted by law.
As necessary, for the following purposes: to enforce our terms and conditions; to protect our operations and protect our rights, privacy, safety or property, and/or that of you or others; and to allow us to pursue available remedies or limit the damages that we may sustain.
With our distributors, resellers and suppliers for business purposes. For example, we may share your personal information to process your orders, fulfill your requests, provide customer service, and improve our products and services.
To our insurers and professional advisers for the purposes of managing risks, obtaining professional advice, exercising or defending against legal claims, etc.
To third parties in connection with a merger, acquisition, or sale of all or a portion of its assets, including, without limitation, in the event of bankruptcy, where the transfer of your information to the new company occurs to continue providing you products and services.
With third party vendors to provide data to specific third party entities. For example, sharing campaign engagement data with 3rd party companies for improved ad targeting on other platforms.
With companies that provide services to help us with our business activities such as sending email communications and processing billing and payments on our behalf. These companies are authorized to use your personal information only as necessary to provide these services to us.
With third parties for co-marketing purposes, to improve our product recommendations and Services, or to provide you with other products and services.
With other sites, including social media platforms and advertising partners (such as Google and Facebook), for the purpose of ad targeting, remarketing, and customized advertising content
If you use our online chat service, the content of the chat messages as well as your email address and other personal information you provide via the chat feature may be shared with our Service Providers.

Data Retention

We retain the personal data you provide while your account is in existence or as needed to provide you Services. We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Clients. Audio46 will retain this personal information as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Data can be removed upon request of a customer at the end of a predetermined agreement, subject to any applicable statutory exceptions.

Other data is deleted or anonymized automatically after a set period of time, such as advertising data in server logs. Some data we retain for longer periods of time when necessary for legitimate business or legal purposes, such as security, fraud and abuse prevention, or financial record-keeping.

When you delete data, we follow a deletion process to make sure that your data is safely and completely removed from our servers or retained only in anonymized form. We try to ensure that our services protect information from accidental or malicious deletion. Because of this, there may be delays between when you delete something and when copies are deleted from our active and backup systems.

If you'd like to make a data privacy related request, or have any questions, please contact us at support@audio46.com. Once the request has been received, you may be asked to provide additional personal information for verification purposes before your request can be accommodated. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

For more general information on our privacy policies and business practices, please see the rest of our privacy policy here.