Open Box Policy
Here at Audio46, we're always interested in giving you the best deal possible. To this end, we're proud to offer Open Box specials.
Open Box units can be:
- customer return
- a review unit
- store demo that has less than 5 hours of use
Each one of our Open Boxes is inspected by our staff to ensure it is fully functional. We do not list products that have any compromise on their ability to function on par with a brand new item.
We also clean our Open Boxes and note any cosmetic imperfections, which would be listed in the title.
ALL Open Box merchandise will be in like-new condition UNLESS stated otherwise in the product listing. Any merchandise showing signs of wear or cosmetic imperfections will be listed as such.
All Open Boxes are guaranteed to work as NEW or will be replaced if reported within 7 days of receiving it.
(International orders are NOT eligible for prepaid return shipping on defective items.)
We pride ourselves on providing high quality open boxes. Therefore, sales on Open Box items are final and cannot be returned as we aim to minimize the amount of wear that any of our open products go through.
Additionally, because we are an authorized dealer of every brand we carry, every Open Box item sold by Audio46 comes with the original manufacturer's warranty. The only exceptions are the following:
- The following brands do NOT offer warranty on open boxes: Astell & Kern, SIVGA
- ABYSS open boxes do not qualify for extended manufacturer 3 year warranty (you'd still get their 1 year standard warranty)